Privacy Policy

NI Primary School Resources – Privacy Policy

Last Updated: January 2026

NI Primary School Resources is owned and operated by N&C Learning Ltd (“we”, “us”, “our”). We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy explains what personal data we collect, how we use it, and your rights.

  • What Information We Collect

We collect personal information to provide our services, process orders, and improve your experience. Information you provide directly When you:

  • create an account
  • purchase digital or physical products
  • complete checkout
  • contact us
  • subscribe to our newsletter
  • submit a form on the website

we may collect:

  • name
  • billing address
  • email address
  • phone number (if provided)
  • account login details
  • order history
  • any additional information you voluntarily provide

Payment Information We use WooCommerce with Stripe as our payment gateway. We do not store or see your credit/debit card details. Stripe processes your payment securely under PCI-DSS requirements. Analytics & Browsing Information Through Google Analytics and Facebook tracking, we may collect:

  • IP address (anonymised where possible)
  • geographical location
  • device type
  • browser type
  • pages viewed
  • time spent on site
  • referring website

This data does not personally identify you.

  • How We Use Your Information

We may use your personal data to: Provide our services

  • process and deliver orders
  • manage your account
  • provide customer support
  • send order confirmations and updates

Marketing (only with consent) If you subscribe to our Mailchimp newsletter, we may send:

  • product updates
  • educational resources
  • special offers
  • news about NI Primary School Resources

You may unsubscribe at any time through a link in every email. Improve our website We use Google Analytics to understand:

  • how visitors use the site
  • which pages perform well
  • how to improve user experience

Legal compliance We may use or disclose data when required by law.

  • Legal Basis for Processing

We process personal data under the following lawful bases:

  • Contract – to fulfil an order or provide account services
  • Consent – newsletter sign-ups, marketing communications
  • Legitimate Interests – website analytics, site security
  • Legal Obligation – tax and financial record-keeping

You may withdraw consent at any time.

  • How to Withdraw Consent

You can withdraw your consent for marketing or data processing at any time by contacting: [email protected] N&C Learning Ltd, 8 Newry Road, Banbridge, BT32 3HN

  • Disclosure of Personal Information

We do not sell, share, or rent your personal information to any third party. We only share information when necessary to provide our services:

  • Stripe (payment processing)
  • WooCommerce (store platform)
  • Mailchimp (email newsletters)

These providers have their own privacy policies and comply with data protection laws.

  • Account Information

Users may create accounts to access past purchases and order history. You are responsible for keeping your password secure. We strongly recommend:

  • using at least 14 characters
  • including upper/lower case letters, numbers and symbols
  • avoiding personal information
  • not reusing passwords across sites
  • Security

We use appropriate organisational and technical measures to protect your data, including:

  • SSL encryption (padlock icon in your address bar)
  • secure servers
  • restricted access
  • secure payment processing
  • encrypted devices

No method of transmission is 100% secure, but we follow industry best practice.

  • Children’s Privacy

Our site is not intended for children and we do not knowingly collect data from anyone under 18.

  • Cookie Policy (Detailed List)

Our website uses cookies to operate effectively, improve performance, and analyse visitor behaviour. Essential Cookies (cannot be turned off) Used for:

  • shopping basket
  • checkout
  • website security
  • account login
  • remembering items in your cart

Examples include:

  • woocommerce_cart_hash
  • woocommerce_items_in_cart
  • wp_woocommerce_session_*
  • wordpress_logged_in_*

Analytics Cookies Used to understand how visitors use our website. Google Analytics:

  • _ga
  • _gid
  • _gat

Marketing & Tracking Cookies Used to improve advertising and measure performance. Facebook Pixel:

  • _fbp
  • fr

Preference Cookies Used to remember your settings such as region or currency. Your Choice You can:

  • accept or decline non-essential cookies
  • disable cookies in your browser
  • clear existing cookies at any time

Disabling cookies may affect site functionality.

  • Third-Party Links

Our website may include links to external sites. We are not responsible for their privacy practices and encourage you to read their policies.

  • Data Storage & Retention

We store personal data only as long as necessary for:

  • completing purchases
  • accounting and legal requirements
  • customer support records
  • maintaining your account

Emails stored in Mailchimp remain until you unsubscribe.

  • Your Rights Under UK GDPR

You have the right to:

  • access your personal data
  • request correction
  • request deletion (“right to be forgotten”)
  • object to processing
  • withdraw consent
  • request data portability
  • lodge a complaint with the ICO

To exercise any of these rights, contact: [email protected] For more details on your rights, visit: www.ico.org.uk

  • Changes to This Policy

We may update this privacy policy to reflect legal changes or improvements to our services. Updates will be posted on this page, and the “Last Updated” date will be refreshed.

  • Contact Us

If you have questions, requests or complaints, please contact:
📧 [email protected]
📮 N&C Learning Ltd
8 Newry Road
Banbridge
BT32 3HN
United Kingdom